Our laser engraving machines can engrave a wide range of materials, including wood, acrylic, glass, leather, fabric, anodized aluminum, stainless steel, and more. However, materials like PVC or vinyl should be avoided as they release harmful fumes.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance schedules and instructions.
First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Prices vary depending on the model and specifications. Entry-level machines start at around $1,500, while industrial-grade models can cost upwards of $10,000. Contact our sales team for a detailed quote based on your requirements.
Delivery times depend on your location and the availability of the machine. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available upon request.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. Extended warranty options are available for purchase. Note that the warranty does not cover damage caused by misuse or lack of maintenance.
Technical specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with various software like LightBurn and RDWorks. Visit our product pages for detailed specs.
Yes, certain components like the laser tube, lens, and software can be upgraded. However, major upgrades may require professional installation. Contact our support team to discuss upgrade options for your specific model.
Yes, we provide comprehensive training resources, including video tutorials, user manuals, and live webinars. For hands-on training, we offer on-site or virtual sessions with our experts for an additional fee.
Our machines are compatible with popular design and control software such as LightBurn, RDWorks, CorelDRAW, and Adobe Illustrator. Some models also support proprietary software provided with the machine.
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